Description:
XRMS is a web-based application for managing business entities such as employees, customers, contacts, activities with those contacts, etc.
XRMS generally falls into the category of application known as Customer Relationship Management (CRM), Sales Force Automation (SFA), with aspects of Business Intelligence (BI). Basically, if your company needs to manage relationships with your customers and business partners, XRMS should be able to fulfill your needs.
Features:
- Manage information about client Companies;
- Keep information about Contacts within a Company;
- Track relationships between Contacts and/or Companies;
- Initiate and manage marketing Campaigns;
- Initiate and manage Cases, Opportunities and Activities related to Companies and Contacts;
- Upload and attach files to Companies, Contacts, Activities, Campaigns or Cases;
- Implement and use workflows and business processes for supporting customers;
- Generate activity reports for tracking pipeline statistics ;
- Integrate with your phone, email, website, and other critical systems; and
- Customize and administer the environment.
Reviews:
1.XRMS CRM is an extensible Customer Relationship Management (CRM) system that enables your organization to successfully become customer-focused.
2.XRMS is a fully-integrated suite of web-based tools for Customer Relationship Management (CRM), Sales Force Automation (SFA), and Business Intelligence (BI) tools.
3.Use it to integrate and manage your sales, service, and marketing data in a single information store. XRMS has the enterprise capabilities to become a single system of record for storing activities, files, and other interaction data with your customers, employees, partners, and prospects. And, it is easily extensible to support your own processes and procedures for interacting with and supporting your customers.
4.The most advanced open source customer relationship management (CRM), Sales Force Automation (SFA) suite: also features business intelligence (BI) tools, Computer Telephony Integration (CTI), and advanced plugin architecture. PHP/ADOdb/LAMP
Screenshots:
Site:
http://xrms.sourceforge.net
